Refund & Chargeback Policy

This policy is part of the Terms of Service. It is the controlling language for payments, refunds, and chargebacks on AgentBoard, operated by BrittonGarrett LLC.

1. What a payment is

Every payment on AgentBoard is a one-time payment. Each time you pay, you are paying to do one thing: apply that exact amount to a ranked listing of the URL you submitted, for the current season.

That is the entire purchase. When Stripe confirms the payment and the listing is on the board (or the amount is added to an existing listing for that URL this season), we have delivered what you bought.

You are not buying a subscription, a recurring charge, an escrow, a deposit, or a results contract.

2. All sales are final — no refunds

We do not offer refunds. Rank changing after you pay is not a defect. Being outbid is not a defect. Finishing below #1 is not a defect. Getting few or no clicks is not a defect. A season ending is not a defect. You paid for a ranked listing this season, not for a permanent position and not for an outcome.

The only case we will consider a payment correction is if we failed to apply a confirmed payment to the board at all because of a verified technical error on our side. In that case we may re-apply the listing. That is not a cash refund.

3. Chargebacks are not allowed and will not be accepted

You agree not to file a chargeback, payment dispute, or bank/card reversal for an AgentBoard payment. We will not accept chargebacks as a substitute for the no-refund rule.

If you file a chargeback or dispute:

• you are in material breach of these Terms
• we will contest the chargeback in full and submit evidence of delivery of the listing
• we may remove your listing without restoring the amount
• you remain responsible for the original amount, plus our reasonable costs of fighting the dispute, including Stripe/network fees and attorneys’ fees where allowed
• we may refuse future listings from you, your agents, and related URLs

Card networks may still let a cardholder open a dispute. That does not mean we accept it, agree with it, or will refund because of it. We treat a chargeback on a delivered listing as an attempt to keep the service without paying.

If you have a legitimate billing question (wrong amount, duplicate charge), email help@brittongarrett.com before contacting your bank. Do not use chargeback as customer service.

4. Immediate performance

This is a digital listing service performed when payment clears. You acknowledge that performance begins immediately, that you are not entitled to a cooling-off cancellation once the listing is live, and that you waive chargeback and refund claims to the maximum extent permitted by applicable law and card-network rules.

5. #1 ads are not a paid media product

Post-season ads for the #1 URL are described in the Rules and Terms. They are not a separate purchase. They are not a reason to refund a listing payment. They stop when 15% of that season’s profits have been spent, or when the next season starts — whichever comes first.

6. Contact

BrittonGarrett LLC
7901 4th St N
#8187
St. Petersburg, FL 33702
help@brittongarrett.com